What We Collect and Why We Keep It
When you open an account, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your wallet secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We collect
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device and session data to detect unusual login activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. We retain your account
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records for as long as your account is active and for a period after closure as required by applicable rules. You can ask us to review, correct, or remove your data at any time by contacting our support team. Availability of this service depends on your
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local law and the eligible regions we operate in — if you are unsure whether access is permitted where you are, check your local regulations before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.